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Last Updated: 03/31/2021
in Knowledge Base Log into AO as admin
Go to File --> Maintain --> Clear Users
Then select the user you would like to clear by checking the box next to their names
Click OK.
Close and reopen AllOrders
Log in as Usual
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Last Updated: 03/31/2021
in Knowledge Base All Orders has a built in function to backup your database every time an upgrade to the software is done. In the event that any issue arises with the new version of the software this will ensure an up to date backup is ready to be restored if needed...
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Last Updated: 03/31/2021
in Knowledge Base Error -2147217913: The conversion of varchar data type to a datetime data type resulted in an out-pf-range datetime value
If you are receiving this error it is being caused by the Regional Settings on your machine being set to something other than...
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Last Updated: 03/31/2021
in Knowledge Base If you are receiving this error, typically it means that there is a piece of information that is missing somewhere. Remove the item/doc that is causing the error from the sync queue-->make sure the sync queue is clear--> run a selective selective sy...
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Last Updated: 03/31/2021
in Knowledge Base When you change the exchange rate on foreign currencies, the cost on the Item does not change in Home Currency for the products being purchased in the Foreign Currency.
The preference is not visible in the user interface. If you want the cost for ...
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Last Updated: 03/31/2021
in Knowledge Base Some Shipping Methods found All Orders are currently found grayed out not allowing you to edit/modify, inactive, nor delete them.
This is because Quickbooks does not allow this is happen. You need to make the necessary changes in Quickbooks.
In ...
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Last Updated: 03/31/2021
in Knowledge Base Here are the SMTP settings to use in All Orders. In All Orders under the preference for Email: Server - smtpout.secureserver.net Username - YourEmail@YourDomain.com Password - Your Email Password Port - 465 Use SSL - Checked ...
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Last Updated: 03/31/2021
in Knowledge Base When you are processing payment through Authorize.net gateway there are 2 buttons. 1 says AUTHORIZE and the other says CAPTURE. What is the difference in these two buttons? Answer : Authorize transactions are submitted to Authorize.Net , th...
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Last Updated: 03/31/2021
in Knowledge Base From time to time the quantity of and item shown in the 'Available' on the Inventory List in NumberCruncher may be different that the 'On Hand' column on the item list in QuickBooks. This is what we called 'timing differences' which are due to:
1....
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Last Updated: 03/31/2021
in Knowledge Base
This feature is used when a business operates from multiple locations. From time to time your company may need to transfer Inventory to and from locations. This is sort of like a Shipping doc only you are the sender and the recipient. To C...