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Last Updated: 03/31/2021
in Knowledge Base Log in as ADMIN---> Go to Company --> Preferences --> Reports, make sure Apply Default Printer is unchecked.
Try to edit the printer preferences by switching from landscape to portrait or vice verse depending on what the setting is now.
Go to Re...
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Last Updated: 03/31/2021
in Knowledge Base This is an advanced topic please consult an IT specialist or NumberCruncher if you are unfamiliar with any of the steps below. Please note that after performing the move you will need to reenter your license keys in All Orders. 1) On the ser...
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Last Updated: 03/31/2021
in Knowledge Base This error means some of the gateway connection information has changed and needs to be updated. To do this log into All Orders and go to the Lists menu, then Profile Lists and select Payment Gateways. Now find the gateway you are trying to use and ...
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Last Updated: 03/31/2021
in Knowledge Base The most common cause of this error message is when an item exists in All Orders which was never created in Quickbooks and the item has not been assigned a proxy and is not in the sync queue waiting to be posted to Quickbooks. To resolve this issue ...
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Last Updated: 03/31/2021
in Knowledge Base In All Orders you jump from one field (i.e. entry box) to another using the TAB key not the ENTER key.
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Last Updated: 03/31/2021
in Knowledge Base This message will show if All Orders finds what it thinks is a duplicate of the document that is being recorded in Quickbooks. There are a few options for dealing with this message.
-If the document does in fact already exist in Quickbooks you can...
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Last Updated: 03/31/2021
in Knowledge Base Entry forms and editors are where you add or modify information in All Orders. For example, the entry forms for a Sales Order or an Item’s Editor. The fields (i.e. boxes) in yellow are required and cannot be left blank. For example, when crea...
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Last Updated: 03/31/2021
in Knowledge Base The user interface includes various key press combinations that can be used to quickly and easily complete various tasks without having to use the mouse. They include:
Ctrl+Z - Undo
Ctrl+X - Cut
Ctrl+I - New Item
Ctrl+S - New...
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Last Updated: 03/31/2021
in Knowledge Base In order to sync the tracking number on the All Orders Ship Doc to the Invoice in QuickBooks please do the following.
1. In QuickBooks create a Customer custom field called Tracking No.
2. In All Orders, make sure you are logged as Admin and do ...
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Last Updated: 03/31/2021
in Knowledge Base Setup program causes Error 1911 Could not register type library for file AOLib6.dll Resolution: On File explorer locate the following file: For 32bit, c:\windows\system32\cmd.exe or for 64 bit, C:\Windows\SysWOW64\cmd.exe click just ...