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Last Updated: 03/31/2021
in Knowledge Base Descriptions: When trying to link a QuickBooks company file to NumberCruncher for the first time you may receive the following error. Open QB: An internal QuickBooks error occurred while trying to access the QuickBooks data file. Cause 1: Y...
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Last Updated: 03/31/2021
in Knowledge Base Symptom Error message immediately when trying to open All Orders or open an NCD file. Reason MSXML 4 may not be properly installed. Resolution Download and install the following software:
https://www.microsoft.com/en-us/downlo...
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Last Updated: 03/31/2021
in Knowledge Base This error message indicates that All Orders is having trouble connecting to Quickbooks to transfer data back and forth. Here are some steps you can take to try and resolve the issue. -Make sure you have Quickbooks running with the correct comp...
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Last Updated: 03/31/2021
in Knowledge Base As of December 17, 2019, QuickBooks Online will migrate to OAuth 2.0.
All Orders does not support the new QuickBooks Online authorization token. There are currently no plans to support the use of QuickBooks Online with All Orders at this time.
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Last Updated: 03/31/2021
in Knowledge Base All Orders uses UNICODE for some of its functions and depending on the regional settings and character sets it may prevent a user from being able to log in. If a user has their password reset but it still unable to log in on their machine try follow...
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Last Updated: 03/31/2021
in Knowledge Base The article details how to setup an ODBC connection to the AllOrders database. This must be setup on the computer where you installed the AllOrders SQL Server.
1. Start Windows Administrative Tools (Start > Control Panel > Administrative Tools. Sw...
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Last Updated: 03/31/2021
in Knowledge Base Deadlock occurs when two users have locks on separate objects and each user wants a lock on the other’s object. When this happens, SQL Server ends the deadlock by automatically choosing one and aborting the process, allowing the other process to con...
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Last Updated: 03/31/2021
in Knowledge Base Here are the SMTP settings to use in All Orders. In All Orders under the preference for Email: Server - smtpout.secureserver.net Username - YourEmail@YourDomain.com Password - Your Email Password Port - 465 Use SSL - Checked ...
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Last Updated: 03/31/2021
in Knowledge Base There may be instances when you need to import Sales Orders from QuickBooks and the Ship To Address is different than the Default Address.
Solution:
Go to File -> Import -> QuickBooks -> Sales Orders, select Addr1 in the drop down for "Ship To" ...
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Last Updated: 08/13/2021
in Knowledge Base Certain of your customers will want you to ship orders to different ship to addresses for example a retailer. One solution is to create multiple sales orders however All Orders has the ability of handling multiple ship to addresses on a single ord...