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Last Updated: 03/31/2021
in Knowledge Base When trying to save a new sub customer in All Orders and have it sync over to Quickbooks you might get this error message. This indicates that at some point some job data has been entered into the top level customer. A top level customer cannot have...
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Last Updated: 03/31/2021
in Knowledge Base When opening All Orders a Windows installation repair window runs every time which says "Please wait while Windows configures...". This is generally an indication that of a file from the installation is missing. For more details go to: -Start Men...
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Last Updated: 03/31/2021
in Knowledge Base There are different quantities that All Orders works with. The following is a description of how it works. The basis for all quantities in All Orders is derived as follows:
Adjustments + / -
Work Orders - Finished Goods (Produced) +
Work Ord...
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Last Updated: 03/31/2021
in Knowledge Base The New Qty Count, located under the Warehouse menu, will list all of the items that have current quantity on hand for a specific location. It will list the quantity for each item, bin, and lot and serial number. You can print this list called the C...
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Last Updated: 03/31/2021
in Knowledge Base When setting up ShipRush UPS you receive the following error: Unable to activate account. (PLDAccountProcessor.Init) Unable to init UPS Communication API: (Initializing COM interface) OLE error 80049D6D (PLDAccountProcessor.Init) unable to i...
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Last Updated: 03/31/2021
in Knowledge Base In order to sync the tracking number on the All Orders Ship Doc to the Invoice in QuickBooks please do the following.
1. In QuickBooks create a Customer custom field called Tracking No.
2. In All Orders, make sure you are logged as Admin and do ...
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Last Updated: 09/13/2021
in Knowledge Base If you find that you need to set up information for one of your lists where there is no corresponding field, you assign a custom field to fill that role. For example, if you're in the habit of sending your customers a greeting card every year on the...
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Last Updated: 10/12/2021
in Knowledge Base If your file is linked to QuickBooks then existing items, vendors and customers will already have been imported. If you are converting from another systems or you want to import orders from a web site then you can use our Excel import feature. Al...
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Last Updated: 10/18/2021
in Knowledge Base Ship Docs are transactions that show what Items are shipped to Customers. Ship Docs usually correspond to Sales Orders to show how much of the Ship Doc needs to be filled. However, Ship Docs can be created without Sales Orders. Ship Docs are easil...
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Last Updated: 10/18/2021
in Knowledge Base If you are receiving the above error message, please follow the below steps to fix this issue. 1. Download the attached file to your desktop 2. Login to All Orders as Admin 3. In All Orders do File - Maintain 4. Click the 'Advanced' Tab 5. Press th...