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Last Updated: 03/31/2021
in Knowledge Base There are different quantities that All Orders works with. The following is a description of how it works. The basis for all quantities in All Orders is derived as follows:
Adjustments + / -
Work Orders - Finished Goods (Produced) +
Work Ord...
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Last Updated: 03/31/2021
in Knowledge Base One of the causes of this is having a custom field for the entity that is listed that has the same name as an existing field for that entity. For example, if I created a custom field for Sales Orders named "Due Date" I will start to have this proble...
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Last Updated: 03/31/2021
in Knowledge Base When setting up ShipRush UPS you receive the following error: Unable to activate account. (PLDAccountProcessor.Init) Unable to init UPS Communication API: (Initializing COM interface) OLE error 80049D6D (PLDAccountProcessor.Init) unable to i...
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Last Updated: 03/31/2021
in Knowledge Base The New Qty Count, located under the Warehouse menu, will list all of the items that have current quantity on hand for a specific location. It will list the quantity for each item, bin, and lot and serial number. You can print this list called the C...
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Last Updated: 03/31/2021
in Knowledge Base All Orders uses UNICODE for some of its functions and depending on the regional settings and character sets it may prevent a user from being able to log in. If a user has their password reset but it still unable to log in on their machine try follow...
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Last Updated: 03/31/2021
in Knowledge Base When trying to save a new sub customer in All Orders and have it sync over to Quickbooks you might get this error message. This indicates that at some point some job data has been entered into the top level customer. A top level customer cannot have...
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Last Updated: 03/31/2021
in Knowledge Base There may be instances when you need to import Sales Orders from QuickBooks and the Ship To Address is different than the Default Address.
Solution:
Go to File -> Import -> QuickBooks -> Sales Orders, select Addr1 in the drop down for "Ship To" ...
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Last Updated: 09/13/2021
in Knowledge Base If you find that you need to set up information for one of your lists where there is no corresponding field, you assign a custom field to fill that role. For example, if you're in the habit of sending your customers a greeting card every year on the...
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Last Updated: 03/31/2021
in Knowledge Base In order to sync the tracking number on the All Orders Ship Doc to the Invoice in QuickBooks please do the following.
1. In QuickBooks create a Customer custom field called Tracking No.
2. In All Orders, make sure you are logged as Admin and do ...
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Last Updated: 03/31/2021
in Knowledge Base When you are in a Ship Doc and click on ShipRush -> View/Delete, then receive an error in regards to MSFLXGRD.OCX not found (line XXX) 1. Windows 7 does NOT include this OCX file, but previous versions of Windows do. 2. The OCX files needs to be...