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Last Updated: 03/31/2021
in Knowledge Base QB QOH is the quantity on hand within QuickBooks. All Orders will update QB QOH when ship docs, receivers, adjustments and work orders are recorded in QuickBooks.
Quantity is the quantity that All Orders computes. Quantity is updated when ship doc...
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Last Updated: 03/31/2021
in Knowledge Base
This is actually an error being caused by a problem in QB. The way that we work with QB is that we send a request over to QB and QB processes that request and sends us a response that the request has been processed which in turn allows us to clo...
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Last Updated: 03/31/2021
in Knowledge Base When syncing with QuickBooks you may receive the following error messages:
Error recording Item - A related object is already in use, or failed to acquire the lock for this object.
Error recording Item - There was an error adding, modifying or d...
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Last Updated: 03/31/2021
in Knowledge Base Deadlock occurs when two users have locks on separate objects and each user wants a lock on the other’s object. When this happens, SQL Server ends the deadlock by automatically choosing one and aborting the process, allowing the other process to con...
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Last Updated: 03/31/2021
in Knowledge Base When trying to save a new sub customer in All Orders and have it sync over to Quickbooks you might get this error message. This indicates that at some point some job data has been entered into the top level customer. A top level customer cannot have...
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Last Updated: 11/01/2021
in Knowledge Base Description: When attempting to communicate with QuickBooks (e.g. when syncing), you may get the following error message: A QuickBooks company data file is already open and is different then the one requested or a Begin End Session error Cause T...
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Last Updated: 03/31/2021
in Knowledge Base There may be instances when you need to import Sales Orders from QuickBooks and the Ship To Address is different than the Default Address.
Solution:
Go to File -> Import -> QuickBooks -> Sales Orders, select Addr1 in the drop down for "Ship To" ...
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Last Updated: 09/13/2021
in Knowledge Base If you find that you need to set up information for one of your lists where there is no corresponding field, you assign a custom field to fill that role. For example, if you're in the habit of sending your customers a greeting card every year on the...
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Last Updated: 03/31/2021
in Knowledge Base
This feature is used when a business operates from multiple locations. From time to time your company may need to transfer Inventory to and from locations. This is sort of like a Shipping doc only you are the sender and the recipient. To C...
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Last Updated: 03/31/2021
in Knowledge Base In order to sync the tracking number on the All Orders Ship Doc to the Invoice in QuickBooks please do the following.
1. In QuickBooks create a Customer custom field called Tracking No.
2. In All Orders, make sure you are logged as Admin and do ...