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Last Updated: 03/31/2021
in Knowledge Base This error is due to the payment gateway disabling old security protocols and putting new ones in place. To update All Orders to use the updated protocols open the system as the admin.
Go to the file menu, maintain, advanced tab, run db command, a...
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Last Updated: 10/18/2021
in Knowledge Base In your business your customers may place 'blanker orders' or orders in which your customers want to be shipped on specified dates. One solution is to create multiple sales orders however All Orders has the ability of handling multiple ship dates ...
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Last Updated: 10/18/2021
in Knowledge Base At order time you may not know from which location you will ship a particular order. To handle this scenario, when creating the sales order leave the 'Ship From Location' blank. For this example I entered an order quantity of 7 on sales ord...
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Last Updated: 03/31/2021
in Knowledge Base Shipping complete means that an entire order must be shipped at the same time and on the same ship doc in other words the order does not allow back orders. In order make a sales order ship complete UNCHECK the 'Allow back orders' box below the Or...
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Last Updated: 03/31/2021
in Knowledge Base If the WO already exists, Open the WO, click on Details - Dependency - click Add (you can filter by date or location). This will generate a list of SOs. Click the Include box for the SOs you want to link. If a WO does not already exist, Open the Sal...
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Last Updated: 03/31/2021
in Knowledge Base When creating a new purchase order the quantity ordered is rounded to the nearest whole number.
Solution:
Go to the Inventory Item screen for that item -> click on the Purchasing tab, at the bottom under Preferred Vendors the Order Inc needs to ...
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Last Updated: 03/31/2021
in Knowledge Base If there are no quantity differences the count will not finalize.
This is a known issue. To work around either make an adjustment to at least one item or delete the count.
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Last Updated: 03/31/2021
in Knowledge Base All Orders has a built in function to backup your database every time an upgrade to the software is done. In the event that any issue arises with the new version of the software this will ensure an up to date backup is ready to be restored if needed...
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Last Updated: 03/31/2021
in Knowledge Base
There are in fact three ways of calculating inventory valuation in All Orders: 1) Purchase Cost * Quantity This basically calculates the cost as entered or last vendor cost times the Quantity On Hand (see the faq about understanding Quanti...
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Last Updated: 03/31/2021
in Knowledge Base This is because there are two versions of Shiprush for shipping with the Postal Service. Currently the only supported version is the Stamps.com version so follow these instructions to activate it within All Orders. -In All Orders go to the Lists men...