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Last Updated: 03/31/2021
in Knowledge Base If you are receiving this error message:
1. Log into SQL 2. Take a backup of the database 3. Detatch the Database 4.Locate the .LDF file 5. Delete the .LDF file 6. Reattach the Database ( should automatically create a new .LDF file 7. Log into All...
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Last Updated: 03/31/2021
in Knowledge Base QuickBooks customers, vendors, and employees exist in the same database table. When you look at vendors, you're looking at a filtered list of records where the customer type is vendor. Customers can have a type of other. Our system cannot locate cus...
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Last Updated: 03/31/2021
in Knowledge Base Using FedEx Ship Manager with All Orders
On the machine having your FedEx Ship Manager please perform the following steps.
STEP 1 - CREATE ODBC SOURCE
Click the Start Menu.
Click Settings/Control Panel.
Double click ODBC data sources i...
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Last Updated: 03/31/2021
in Knowledge Base To send emails directly from All Orders using any GMail/Google email account follow these steps: -Open All Order as the user that is going to be sending the email. -Go to the Company menu and click Preferences. -Select the Email preferences...
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Last Updated: 03/31/2021
in Knowledge Base Account Class Currency Sales Tax Code PaymentMethod Term Vendor Type Employee Vendor Item Sales Tax SalesRep PriceLevel Item Customer ItemDiscount Sales Order Adjustment Receiving Customer Return Work Order Disassembly Vendor Return Shipping Value ...
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Last Updated: 03/31/2021
in Knowledge Base This error message indicates that All Orders is having trouble connecting to Quickbooks to transfer data back and forth. Here are some steps you can take to try and resolve the issue. -Make sure you have Quickbooks running with the correct comp...
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Last Updated: 03/31/2021
in Knowledge Base The average cost in All Orders is pulled directly from QB. Notice in the Inventory Item screen, of AO, that the average cost is not a field that you can update. That is because AO does not calculate the average cost, instead it pulls the average cos...
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Last Updated: 03/31/2021
in Knowledge Base To change the logo in AllOrdersWeb, navigate to the following path: C:\inetpub\wwwroot\AOW\App_Themes\SmokeAndGlass\Images In this location, you will see a file named " logo.jpg" This is the file that you are going to replace. Save the...
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Last Updated: 03/31/2021
in Knowledge Base
You need to create the custom field in QB first before it can be mapped.
1. Select Company - Custom Fields
2. From the drop down select Items, Customers of Vendors
3. Check Map to QB Custom field, after a moment a drop down list will appea...
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Last Updated: 03/31/2021
in Knowledge Base This is a known issue that occurs due to Quickbooks adding a new Max Quantity field to the items and filling in a value of 0 instead of leaving it blank. To fix this issue all the max quantities for items in Quickbooks must be reset to be blank inst...