Updated Articles | Page 24

When I press Fill on the sales order, my quantity (on the ship doc) increased when I scan my items. How can I fix this?

Last Updated: 03/31/2021 in Knowledge Base

First, go to the menu Company, Preferences, Shipping, and uncheck "Auto fill on shipping". Also, check "Deny shipping quantities greater than ordered." Now when you press Fill on the Sales Order screen, the quantity filled will be 0. When you scan t...
Can I assign one item number with multiple pricing detail?

Last Updated: 03/31/2021 in Knowledge Base

In the menu Lists, Profile Lists, then Price Levels is where you can set additional item prices for your customers. It can be set for and individual customer, group of customers, or company-wide. Create a name of your price level, i.e. the c...
When you add a price level in Number Cruncher, how does it get added in QB? It seems that when you synch, the new price level doesn?t appear in QB.

Last Updated: 03/31/2021 in Knowledge Base

QuickBooks only allows 2 types of price levels, Customer Item Price and Customer Discount. In All Orders, when you select either one of these types, a box will appear stating “Is QuickBooks Price Level”. Check that and it will sync with QB. However,...
Printing blank or extra page

Last Updated: 03/31/2021 in Knowledge Base

To remove a blank page, open the report in Design View. You may notice a red line on the right side of the page. Drag the right margin of the page to the left until the red line disappears. You may need to first move the content that exceeds the mar...
I get duplicate serial or lot number error but I deleted the transaction that used it.

Last Updated: 03/31/2021 in Knowledge Base

As the administrator go to File - Maintain - Advance Delete unused serial or lot #s
When do transactions hit the All Orders Ledger?

Last Updated: 03/31/2021 in Knowledge Base

- Ship Docs/Customer Returns - when Shipped is checked (if not this will also happen when you click Invoice if the prereneces to mark as shiiped is selected) - Work Orders - when status is changed to In Production of Finished - Receivers/ Ve...
How to restrict users to a particular location

Last Updated: 03/31/2021 in Knowledge Base

1. From the main menu select Company --> Manage Users 2. Click the user on the left. 3. Select a location using the second Pick List 4. Press Save
How to put a hyperlink in a report.

Last Updated: 03/31/2021 in Knowledge Base

1. Draw a label on to the report in the location you want the hyperlink to apear. 2. Open the properties box for the label. 3. For 'Hyperlink' type the URL enclosed by quotation marks (eg. " www.numbercruncher.com ") 4. For Capition type what yo...
I created a transaction (e,g, Sales Order) but I cannot see it on the list.

Last Updated: 03/31/2021 in Knowledge Base

If you created a transaction but cannot see it on the list may mean your user is filtered for location or sales rep. (Company - Manage Users) Ask the admin to change your user privileges or input the correct rep or location on the affected transacti...
How To: Put multiple ship dates for line items on a Sales Order

Last Updated: 03/31/2021 in Knowledge Base

In order to accomplish this, right on the line item on the Sales Order just right click the mouse and then select multiple ship dates, this will allow you to setup multiple ship dates for an item