-
Last Updated: 03/31/2021
in Knowledge Base This can be caused by the indexes in the database needing maintenance. To reindex them open All Orders as the admin, go to the file menu, click maintain, and then click the reindex button.
-
Last Updated: 03/31/2021
in Knowledge Base [ACCOUNTNUMBER]
[BALANCE]
[BILLADDR1]
[BILLADDR2]
[BILLADDR3]
[BILLADDR4]
[BILLCITY]
[BILLEMAIL]
[BILLFAX]
[BILLPHONE]
[BILLSTATE]
[BILLZIP]
[BITEMCUSTXX]
[CONTACT]
[CURRENCYCODE]
[CUSTOMER]
[CUSTOMERPO]
[DOCNO]
[INVOICENO]
[ITEM]
[ITEMDESC]
[ITEMPR...
-
Last Updated: 10/07/2021
in Knowledge Base All Orders was designed so that quotes, sales orders and purchase orders originate and are processed through All Orders and by default these are not imported from QuickBooks during synchronization. All Orders offers an import feature to import Est...
-
Last Updated: 03/31/2021
in Knowledge Base There is a report of the same name "Inventory Status Details" that shows inventory quantities by bin and lot/serial numbers.
-
Last Updated: 03/31/2021
in Knowledge Base This is a known issue that occurs due to Quickbooks adding a new Max Quantity field to the items and filling in a value of 0 instead of leaving it blank. To fix this issue all the max quantities for items in Quickbooks must be reset to be blank inst...
-
Last Updated: 03/31/2021
in Knowledge Base If you have installed AllOrders and you are getting an ACTIVE X error when trying to open the program, please see the below steps to resolve.
Make sure that you do NOT have any anti-virus or anti-malware programs running.
If you do have any of...
-
Last Updated: 03/31/2021
in Knowledge Base To change the color scheme you must make changes to the theme which is being applied to the website. You can view the files for the theme in the App_Themes\SmokeAndGlass directory.
-
Last Updated: 03/31/2021
in Knowledge Base There is a known issue with Quickbooks in which foreign addresses cannot be entered in the same way as standard US addresses. Due to this issue when a foreign address is entered correctly into All Orders, once it is sent to Quickbooks it will be for...
-
Last Updated: 03/31/2021
in Knowledge Base During the creation of the company file an initial synchronization occurred. During this initial synchronization all the active items, customers, vendors, price levels as well as what All Orders calls profile lists (accounts, types, terms, ship...
-
Last Updated: 03/31/2021
in Knowledge Base When creating a ship doc or receiver you may get the message. Can only add tiems that were ordered. This is a preference that is set to prevent users from shipping or receiving more than was ordered. The admin user can change the preference to allow...