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Last Updated: 03/31/2021
in Knowledge Base If you are connected to QuickBooks, update the Company Information. That is where AO pulls the address, phone and fax numbers, as well as emails.
Next, update the location in AO. It can be found in the menu Lists and Locations. Double-click your l...
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Last Updated: 03/31/2021
in Knowledge Base This is caused by a software component not being registered properly. To fix the issue: 1. Find cmd.exe in the WINDOWS\system32 or syswow64 folder 2. Right Click and select Run as Administrator 3. type: regsvr32 " C:\WINDOWS\system32\ExComboB...
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Last Updated: 03/31/2021
in Knowledge Base You may need to change a serial or lot # due to clerical error.
1. Find the item on the Item List. 2. Click Info icon 3. Click Lot Serial # Tab. 4. If the # has no Qty remove the filter on the bottom status by click the X [Lot Qty.] 0 5. You sho...
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Last Updated: 03/31/2021
in Knowledge Base Welcome and thank you for using All Orders by NumberCruncher.
This user's guide is available is printed format in summary form (i.e. a Quick Start). To print the Quick Start guide, go to the All Orders Windows program group and select User's M...
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Last Updated: 03/31/2021
in Knowledge Base Your Shipping Method is attached to an Other Charge item that is marked as taxable. Take the following steps:
-Go to the menu Lists, Profile Lists, and Shipping Methods -Select UPS and see the Other Charge item it refers to -Open the Item List and...
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Last Updated: 03/31/2021
in Knowledge Base When you are processing payment through Authorize.net gateway there are 2 buttons. 1 says AUTHORIZE and the other says CAPTURE. What is the difference in these two buttons? Answer : Authorize transactions are submitted to Authorize.Net , th...
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Last Updated: 03/31/2021
in Knowledge Base Recently we have been asked if you can control the number of labels that print. Currently in the Label Setup (double-click on the label's name), you have Repeat Labels = false which prints only one and Repeat Labels = true which prints, say the quan...
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Last Updated: 03/31/2021
in Knowledge Base This happens on version 6.1.27 or lower This occurs because the PO needs to be approved before printing it
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Last Updated: 03/31/2021
in Knowledge Base A bill of materials (BOM) is like a recipe. It provides the components and quantities necessary to make 1 unit of a finished product. It serves 2 purposes; manufacturing and accounting. On the manufacturing end, the BOM may include special instructi...
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Last Updated: 03/31/2021
in Knowledge Base Please download/view the document below for recommendations when migrating All Orders to a hosted dedicated server. This document can also be applied to when upgrading or replacing in house servers. Microsoft Word Format http://numbercruncher...