Popular Articles | Page 17

Installing AOWeb All Orders Web on 64 bit server with SBS Sharepoint Exchange

Last Updated: 03/31/2021 in Knowledge Base

Here were the issues and how it was resolved. It was due to it being installed on a 64 bit server which had exchange/sharepoint 2011 installed. 1-The web.config was missing much info. Make sure all relevant AO Web assemblies are listed in the add...
There is an invalid reference to a parent *.* in the Bills list. Quickbooks error message: Invalid argument. The specified record does not exist in the list.

Last Updated: 03/31/2021 in Knowledge Base

If you receive this error and you are using the Canadian/UK versions, then in QB, open the Sales Tax Code list, create the new tax code only using the period symbol ( . ) and save. Do a Selective Sync in AO. You will now have a ( . ) in AO Sales Tax...
Linking my All Orders Sales Order Number to the Invoice in QB

Last Updated: 03/31/2021 in Knowledge Base

1. Create a custom Field in QB items. Open any Customer in QB>Click on Additional Info> Define Fields>Enter in the Customer field label for Sales Order # and click on use for Customer. 2. In the QB invoice, go to the Formatting Tab and select to C...
How can I find out what my inventory stock quantities were as of a specific date?

Last Updated: 03/31/2021 in Knowledge Base

Using the Inventory Movement Summary Report will allow you to filter for a specific date range. Filtering for a date range will summarize the totals so if you look at the Sum Qty Column it will display the summarized total for the quantities for a...
Setting up default payment gateways per customer

Last Updated: 03/31/2021 in Knowledge Base

Starting in version 6.1.73, All Orders now allows you to setup a default gateway for each customer based on a custom field on the customer/document. By doing this the custom field value can drive which gateway is used. This is commonly implemented i...
User is already logged in

Last Updated: 03/31/2021 in Knowledge Base

You may receive this message when attempting to log on to All Orders. This means either the user is logged in on another machine or the user was not able to log out of the system properly. The Admin can log users out as needed by clicking on th...
SMTP Email Error Messages

Last Updated: 03/31/2021 in Knowledge Base

When using our SMTP email, you may receive error messages. Please make sure the following steps are taken then try sending a test email again. -Make sure the settings you are entering are correct (Port, username, password, etc.) -Disable ALL fi...
How BOMs and Work Orders work with Subcontractors

Last Updated: 03/31/2021 in Knowledge Base

Here is an example of how BOMs and Work Orders work with Subcontractors: Question: We bring certain components in as bare steel components. They are for example in our inventory as part # 1000. We then send these components out to another supplier...
How do I include EMPLOYEE costs?

Last Updated: 03/31/2021 in Knowledge Base

This is the way you do it: 1. Create an Item called Labor (should be a service item) select a new expense account 2. Include the labor component in bill of materials. 3. Labor will never be out of stock 4. When you finish production, the labor cos...
Quantity Differences Between Valuation Report and Inventory Movement or Screens

Last Updated: 03/31/2021 in Knowledge Base

The quantity reported on the Inventory Valuation, Inventory Ledger, and Transaction reports are posted transactions to the All Orders subsidiary ledger where as the quantity on the Inventory Status Details, Inventory Movement, and Items by Location ...