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Last Updated: 03/31/2021
in Knowledge Base Problem ------------ There is an extra digit in the barcode when scanned.
Solutions ----------- 1. Configure you scanner to drop the check digit. 2. Use a different barcode symbology. 3. If you cannot drop the check digit on your scanner and you a...
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Last Updated: 03/31/2021
in Knowledge Base Preferences for All Orders Mobile Scanner
Auto Fill for Pick Screen:
indicates what to auto fill in the text box on the pick screen. 0 indicates auto fill is OFF. 1 indicates auto fill is UPC. 2 indicates auto fill is MANUFACTURE PART N...
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Last Updated: 03/31/2021
in Knowledge Base In business, it is good practice to put agreements in writing to avoid misunderstanding. A Purchase Order (or PO) is an agreement between you and your vendor setting forth the terms for the purchase of goods or services. Even if you verbally order p...
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Last Updated: 08/13/2021
in Knowledge Base Authorize .Net accounts require special permission to be able to process an Unlinked Credit. Per the Authorize .Net Website: This transaction type is used to issue a refund for a transaction that was not originally submitted through the payment ga...
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Last Updated: 03/31/2021
in Knowledge Base "Method '~' of Object '~' Failed"
CAUSE You structured the parent child hierarchy of your items or customers.
RESOLUTION Go to Company - QuickBooks Sync - Selective Sync, Check all the boxes and press OK. This process may take a while so do not...
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Last Updated: 03/31/2021
in Knowledge Base
In the menu Lists, Profile Lists, then Price Levels is where you can set additional item prices for your customers. It can be set for and individual customer, group of customers, or company-wide. Create a name of your price level, i.e. the c...
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Last Updated: 03/31/2021
in Knowledge Base This article describes how to management vendor consignment inventory through All Orders. --------alternative 1------ 1. Create a new location. 2. Receive the inventory into the new location through a receiving document and CHECK NC Only to prevent ...
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Last Updated: 03/31/2021
in Knowledge Base Error -2147217913: The conversion of varchar data type to a datetime data type resulted in an out-pf-range datetime value
If you are receiving this error it is being caused by the Regional Settings on your machine being set to something other than...
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Last Updated: 03/31/2021
in Knowledge Base Problem:
When syncing an invoice or bill to QB you may get an error message indicating that a customer, item or vendor was not found in the list OR invalid argument.
Solution:
1) As the AO administrator, go to Company -> Synchronize Quick...
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Last Updated: 03/31/2021
in Knowledge Base When editing a record in All Order or when attempting to open a list. You may get an error message which states User Access Violation.
To resolve please have the administrator adjust your user setting within Manage Users.
There is also a...