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Last Updated: 03/31/2021
in Knowledge Base Symptoms
When you open NumberCruncher either for the first time or after an software update, you may get the following error:
Open QB: This application has not accessed this QuickBooks company data file before. The QuickBooks administrator must ...
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Last Updated: 03/31/2021
in Knowledge Base Log in as ADMIN---> Go to Company --> Preferences --> Reports, make sure Apply Default Printer is unchecked.
Try to edit the printer preferences by switching from landscape to portrait or vice verse depending on what the setting is now.
Go to Re...
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Last Updated: 03/31/2021
in Knowledge Base If you are receiving this error it is possible that your Database has gone offline. Please follow the below steps:
*** Perform the following steps on the SERVER
1. go to the start menu and open CONTROL PANEL
2. go to ADMINISTRATIVE TOOLS
3. ...
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Last Updated: 12/14/2022
in Knowledge Base SMTP settings to use in All Orders In All Orders under the preference for Email: Server - smtp.office365.com Username - YourEmail@YourDomain.com Password - Your Email Password Port - 25 Use SSL - Checked Under the General preferences, My Pr...
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Last Updated: 03/31/2021
in Knowledge Base If you get this error when trying to post a payment over to Quickbooks the most likely cause is a bug in Quickbooks that occurs when the payment is trying to be applied to the invoice. The workaround is to specify which Accounts Receivable the payme...
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Last Updated: 03/31/2021
in Knowledge Base As part of your system of internal controls, you may require that all sales be approved by someone authorized to do so before being filled. All Orders enables sales order approval so that if a sales order is not approved, it cannot be filled nor ...
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Last Updated: 03/31/2021
in Knowledge Base The average cost in All Orders is pulled directly from QB. Notice in the Inventory Item screen, of AO, that the average cost is not a field that you can update. That is because AO does not calculate the average cost, instead it pulls the average cos...
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Last Updated: 03/31/2021
in Knowledge Base Once your items have shipped, click on the Invoice button (icon) on the Ship Doc screen’s toolbar and the invoice will automatically sync with QB, if your preferences are set up to automatically sync.
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Last Updated: 03/31/2021
in Knowledge Base In our typically scenario we will first check if lot/serial #s are being pulled from inventory. If they are we will select the ones with the oldest expiration dates first. If you are not tracking expiration dates then the ones that have been in inve...
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Last Updated: 03/31/2021
in Knowledge Base This error occurs when All Orders is trying to open the last file that was opened but is unable to.
There are a few possible causes for this.
-If you have not opened All Orders since you have logged into Windows some of your mapped drives may no...