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Created On: 11/28/2018
in Knowledge Base The normal process of AO is to create the PO, Receive, and Sync the bill from AO to QB at the end of the process. Therefore, the PO will not sync to QB, it will sync only after it is received and billed.
To set AO to sync the PO from AO to QB: Go ...
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Created On: 11/28/2018
in Knowledge Base Check the user rights and make sure sales rep or location is not filtered for a specific rep or location. Make sure there are no other filters selected for this list...check the left down portion of the screen to ensure this if there is a filter sho...
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Created On: 11/28/2018
in Knowledge Base Create a sales order as usual and add items. For each item with different ship dates, click 'Details' and select 'Ship Dates'. Enter your dates and quantities in the grid provided then click 'Save & Close'. You can change the quantities at any time ...
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Created On: 11/28/2018
in Knowledge Base There may be instances when you need to import Sales Orders from QuickBooks and the Ship To Address is different than the Default Address.
Solution:
Go to File -> Import -> QuickBooks -> Sales Orders, select Addr1 in the drop down for "Ship To" ...
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Created On: 11/28/2018
in Knowledge Base When creating a new purchase order the quantity ordered is rounded to the nearest whole number.
Solution:
Go to the Inventory Item screen for that item -> click on the Purchasing tab, at the bottom under Preferred Vendors the Order Inc needs to ...
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Created On: 11/28/2018
in Knowledge Base When syncing with QuickBooks you may receive the following error messages:
Error recording Item - A related object is already in use, or failed to acquire the lock for this object.
Error recording Item - There was an error adding, modifying or d...
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Created On: 11/28/2018
in Knowledge Base The first thing to test when barcodes are not scanning properly into All Orders Mobile is whether or not the scanner has been configured to properly scan and add a terminating character, in this case a carriage return character. To tun a quick test ...
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Created On: 11/28/2018
in Knowledge Base Preferences for All Orders Mobile Scanner
Auto Fill for Pick Screen:
indicates what to auto fill in the text box on the pick screen. 0 indicates auto fill is OFF. 1 indicates auto fill is UPC. 2 indicates auto fill is MANUFACTURE PART N...
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Created On: 11/28/2018
in Knowledge Base Here were the issues and how it was resolved. It was due to it being installed on a 64 bit server which had exchange/sharepoint 2011 installed. 1-The web.config was missing much info. Make sure all relevant AO Web assemblies are listed in the add...
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Created On: 11/28/2018
in Knowledge Base All Order can now integrate with Solidworks!
Using the propriety drawing files created by Solidworks, All Orders can now populate Bill of Material components and attributes without users having to manually update them in All Orders. Simply browse ...