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Created On: 11/29/2018
in Knowledge Base Recently we have been asked if you can control the number of labels that print. Currently in the Label Setup (double-click on the label's name), you have Repeat Labels = false which prints only one and Repeat Labels = true which prints, say the quan...
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Created On: 11/29/2018
in Knowledge Base An error occurs when you are decreasing the value of an item and you create the value adjustment. QB will not allow you to send a negtive bill. Therefore, delete the vendor and the ref# from the adjustment. Now, send your adjustment to QB. Create th...
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Created On: 11/29/2018
in Knowledge Base To replace the image, you must locate the logo.jpg in the following directory of the website: aoweb/App_Themes/SmokeAndGlass/images/Logo.jpg The aoweb directory will by default be located here: C:\Inetpub\wwwroot ...
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Created On: 11/29/2018
in Knowledge Base To change the color scheme you must make changes to the theme which is being applied to the website. You can view the files for the theme in the App_Themes\SmokeAndGlass directory.
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Created On: 11/29/2018
in Knowledge Base This error is caused by a data control on a report having an incorrect group assigned to it. Follow these steps to fix the issue:
-Open up All Orders -From the Reports menu select Design Reports -Find the report in the list of reports and then hig...
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Created On: 11/29/2018
in Knowledge Base Once you make an item inactive, that item is still listed in the BOM and Work orders. A feature we have is to replace a component with another component. It is located in the Item List. Check the inactive item, right-click your mouse, and select Rep...
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Created On: 11/28/2018
in Knowledge Base Without Enhanced Receiving, the Item Receipt and Bill in Quickbooks are one transaction and an item receipt is simply changed into a bill once the bill is received. Using the new enhanced receiving, the item receipt and bill become separate transact...
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Created On: 11/28/2018
in Knowledge Base After selecting a ship method and entering an amount, you get the following message.
To assign a price with a ship method, it must be associated with an item. Close the sales order open the ship method list and assign it to an item.
To correct t...
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Created On: 11/28/2018
in Knowledge Base The article details how to setup an ODBC connection to the AllOrders database. This must be setup on the computer where you installed the AllOrders SQL Server.
1. Start Windows Administrative Tools (Start > Control Panel > Administrative Tools. Sw...
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Created On: 11/28/2018
in Knowledge Base First, select the filter you want to exclude, then to the far-right click Add Filter. Next, highlight your filter and check the Exclude box. If the Exclude checkbox is checked without the selected filter, it will have no effect.