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Last Updated: 10/07/2021
in Knowledge Base All Orders was designed so that quotes, sales orders and purchase orders originate and are processed through All Orders and by default these are not imported from QuickBooks during synchronization. All Orders offers an import feature to import Est...
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Last Updated: 10/07/2021
in Knowledge Base The purpose of this topic is to describe in general terms the sales cycle within All Orders. There are many variations on this work flow which will be discussed in other topics. In All Orders the 'trigger' for a sale is a document called a 'Ship...
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Last Updated: 09/13/2021
in Knowledge Base If you find that you need to set up information for one of your lists where there is no corresponding field, you assign a custom field to fill that role. For example, if you're in the habit of sending your customers a greeting card every year on the...
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Last Updated: 08/20/2021
in Knowledge Base In order to fix the above issue, we have created a SQL script to run on the computer which has All Orders installed. 1. Extract the attached file to your desktop 2. Login to All Orders as Admin 3. In All Orders do File - Maintain 4. Click the 'Adva...
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Last Updated: 08/20/2021
in Knowledge Base To change the Date in your AO Web report, take the following steps: In AO: 1. Open the report 2. Click on the Date field in the Modify Design screen 3. Select the Property List icon 4. Click on the Output Format field 5. Click on the little box wit...
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Last Updated: 08/17/2021
in Knowledge Base To create a sales order, choose New Sales Order from the Sales menu, or simply hit Ctrl-S . A Sales Order form will appear. First, you will need to select a Customer as well as choose the address to which the order will be sent (if the Custome...
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Last Updated: 08/13/2021
in Knowledge Base Authorize .Net accounts require special permission to be able to process an Unlinked Credit. Per the Authorize .Net Website: This transaction type is used to issue a refund for a transaction that was not originally submitted through the payment ga...
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Last Updated: 08/13/2021
in Knowledge Base Error 5000 : Error in processing report. [ Extended Info:Invalid column name 'OnHold'.] Resolution: In order to fix the above issue, we have created a SQL script to run on the computer which has All Orders installed. 1. Extract the attached file ...
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Last Updated: 08/13/2021
in Knowledge Base Certain of your customers will want you to ship orders to different ship to addresses for example a retailer. One solution is to create multiple sales orders however All Orders has the ability of handling multiple ship to addresses on a single ord...
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Last Updated: 08/13/2021
in Knowledge Base The term 'back order' has different meanings to different people. When people where using paper for order entry and the order could not ship complete, a new order called a Back Order would be created with the remaining items and quantities therein ...