Updated Articles

  1. Extra digit in barcode (Check Sum Digit)

    Problem ------------ There is an extra digit in the barcode when scanned. Solutions ----------- 1. Configure you scanner to drop the check digit. 2. Use a different barcode symbology. 3. If you cannot drop the check digit on your scanner and you a...
  2. How do I close, void or clear a sales orders

    At times your customer may cancel some or all of a sales order. If you do not want to delete the sales order you can close it manually by CHECKING the Clr box on each line item then click Save. You can also go to the Sales Orders List, Check the S...
  3. Off-Site Backup System

    We recommend using iBackup.com as the off-site All Orders backup program. Use their SQL Server plug-in that they provide for you. Be sure to read through their help documents to get it up and running. Go through each step to make sure you have...
  4. How do I include EMPLOYEE costs?

    This is the way you do it: 1. Create an Item called Labor (should be a service item) select a new expense account 2. Include the labor component in bill of materials. 3. Labor will never be out of stock 4. When you finish production, the labor cos...
  5. Handling the Costs of Goods Sold account. How certain conditions may impact behavior and WO components

    From time to time you may see various small bill amounts in Cost of Goods Sold or Inventory Asset relating to an NC Internal Bill. KEEP IN MIND THAT ALL ORDERS ONLY SENDS THE COST TO QB BUT DOES NOT HANDLE IT. In addition, KEEP IN MIND that All Orde...
  6. Quantity Differences Between Valuation Report and Inventory Movement or Screens

    The quantity reported on the Inventory Valuation, Inventory Ledger, and Transaction reports are posted transactions to the All Orders subsidiary ledger where as the quantity on the Inventory Status Details, Inventory Movement, and Items by Location ...
  7. How to change the Company Address in Reports

    If you are connected to QuickBooks, update the Company Information. That is where AO pulls the address, phone and fax numbers, as well as emails. Next, update the location in AO. It can be found in the menu Lists and Locations. Double-click your l...
  8. On Backups in AO and on System Backups

    When considering to backup your All Orders database you must be very careful in that some offline backup utilities used for System Backups may not backup the AO database. Depending on which utility you are using for system backups, you must check if...
  9. How to find your company files (config files) and error logs

    To find your company files (config files) and error logs: On your Windows toolbar, go to Start and Computer. In the pop-up box, make sure that you are using the Small Icons view. Select: C:\Users\Your Computer’s folder\AppData If your App...
  10. How BOMs and Work Orders work with Subcontractors

    Here is an example of how BOMs and Work Orders work with Subcontractors: Question: We bring certain components in as bare steel components. They are for example in our inventory as part # 1000. We then send these components out to another supplier...