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Last Updated: 03/31/2021
in Knowledge Base This commonly happens when you try to log in too many times with the wrong password and the account gets locked.
In order to fix the above issue, we have created a SQL script to run on the computer which has All Orders installed.
1. Login to All...
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Last Updated: 11/01/2021
in Knowledge Base The lists in All Orders are the jumping point to all the records in All Orders. For example, if you are looking for customer you would start off with the customer list. The icons on the Home screen or toolbar that have a small check box are lists....
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Last Updated: 03/31/2021
in Knowledge Base First, add the labor item in the components. Next, on the Step, go to the Details Column and select Assign Time. Select the Name of the Employee, enter the start and ending time or the duration in hours, then select the Labor item on the drop-down o...
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Last Updated: 08/13/2021
in Knowledge Base Error 5000 : Error in processing report. [ Extended Info:Invalid column name 'OnHold'.] Resolution: In order to fix the above issue, we have created a SQL script to run on the computer which has All Orders installed. 1. Extract the attached file ...
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Last Updated: 03/31/2021
in Knowledge Base When you are in a Ship Doc and click on ShipRush -> View/Delete, then receive an error in regards to MSFLXGRD.OCX not found (line XXX) 1. Windows 7 does NOT include this OCX file, but previous versions of Windows do. 2. The OCX files needs to be...
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Last Updated: 03/31/2021
in Knowledge Base When changing the quantity on a ship doc you may receive the error. "Cannot edit the quantity directly because a sub form has more than one entry"
This message means that you have lot or serial # or multiple bins allocated thru the bin or ser...
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Last Updated: 03/31/2021
in Knowledge Base Issue: When you start to install, you get error 1327, which references an invalid drive number. Causes: The System Registry may be erroneously pointing to a temp drive. Solution: Back up your Registry. Select Start> Run> and then t...
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Last Updated: 03/31/2021
in Knowledge Base Symptom Error message immediately when trying to open All Orders or open an NCD file. Reason MSXML 4 may not be properly installed. Resolution Download and install the following software:
https://www.microsoft.com/en-us/downlo...
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Last Updated: 08/17/2021
in Knowledge Base To create a sales order, choose New Sales Order from the Sales menu, or simply hit Ctrl-S . A Sales Order form will appear. First, you will need to select a Customer as well as choose the address to which the order will be sent (if the Custome...
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Last Updated: 03/31/2021
in Knowledge Base The first thing to test when barcodes are not scanning properly into All Orders Mobile is whether or not the scanner has been configured to properly scan and add a terminating character, in this case a carriage return character. To tun a quick test ...