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Created On: 11/15/2018
in Knowledge Base If you are receiving ERROR 500 when attempting to access the CRM webpage just follow these steps to fix the issue 1. Go to the machine where the CRM was originally installed 2. Go to the Start menu 3. search for " services" 4. Open the S...
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Created On: 11/14/2018
in Knowledge Base 1. Create a custom Field in QB items. Open any Customer in QB>Click on Additional Info> Define Fields>Enter in the Customer field label for Sales Order # and click on use for Customer.
2. In the QB invoice, go to the Formatting Tab and select to C...
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Created On: 11/14/2018
in Knowledge Base If you are having trouble installing Windows Mobile device center on a Windows 10 PC: -------------------------------------- 1. Make sure that Windows mobile device center is installed on the PC.( even if it is the old version that is installed. 2...
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Created On: 11/14/2018
in Knowledge Base When you do not see all the items in the drop down list of the PO it could be
1. The Item Group from which it belongs is not marked as " Is Purchased "
2. You are using the Purchasing Preference to Limit items to those supplied by the specific v...
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Created On: 11/14/2018
in Knowledge Base If you are receiving the above error, please check the following 1. Please see attachment ( step 1) . DO you have this preference turned on? If yes, please turn it off. 2.Please check that all your ship methods have an "other charge" item associat...
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Created On: 11/14/2018
in Knowledge Base When sending an email from AO and you come across the following error message:
" Property is READ ONLY"
This means that you are using OUTLOOK to send emails and there are some preferences in AO that need to be altered.
1. In AllOrders, g...
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Created On: 11/14/2018
in Knowledge Base Please refer to the following documents for some basic instructions on making our web based products accessible outside of the local network where it might be hosted. Adobe PDF http://numbercruncher.com/docs/Accessing_All_Orders_Web_Outside_Th...
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Created On: 11/14/2018
in Knowledge Base If you are receiving the above error message, please follow the below steps to fix this issue. 1. Download the attached file to your desktop 2. Login to All Orders as Admin 3. In All Orders do File - Maintain 4. Click the 'Advanced' Tab 5. Press th...
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Created On: 11/14/2018
in Knowledge Base Microsoft has made many changes to Office 2010 and higher. There are two things you need to check for to ensure that All Orders can communicate with any Office 2010 or higher application including Outlook and Excel: 1-Microsoft no longer allows 3...
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Created On: 11/14/2018
in Knowledge Base This error is due to the payment gateway disabling old security protocols and putting new ones in place. To update All Orders to use the updated protocols open the system as the admin.
Go to the file menu, maintain, advanced tab, run db command, a...