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Created On: 11/27/2018
in Knowledge Base When ShipRush is installed, All Orders will spontaneously close. To fix the issue download the attached file listed below. The name of the file is ShipRush.reg. Once downloaded, double click it and allow it to import into the system registry. On...
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Created On: 11/27/2018
in Knowledge Base This guide consist of three parts I. Conversion Procedure, II Conversion Tips (preconversion considerations) and III. Conversion Expectations Guidelines (what to expect after converting)
I. CONVERSION PROCEDURE
Open All Orders 6, do File -> Ope...
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Created On: 11/27/2018
in Knowledge Base If All Orders is unable to connect to the database you might get one of the messages: The file is not attached to the server Database failed to restore There are many things that may cause this to happen: -The database server might be tu...
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Created On: 11/27/2018
in Knowledge Base Problem:
When syncing an invoice or bill to QB you may get an error message indicating that a customer, item or vendor was not found in the list OR invalid argument.
Solution:
1) As the AO administrator, go to Company -> Synchronize Quick...
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Created On: 11/27/2018
in Knowledge Base From time to time the quantity of and item shown in the 'Available' on the Inventory List in NumberCruncher may be different that the 'On Hand' column on the item list in QuickBooks. This is what we called 'timing differences' which are due to:
1....
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Created On: 11/27/2018
in Knowledge Base When you are processing payment through Authorize.net gateway there are 2 buttons. 1 says AUTHORIZE and the other says CAPTURE. What is the difference in these two buttons? Answer : Authorize transactions are submitted to Authorize.Net , th...
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Created On: 11/27/2018
in Knowledge Base
This feature is used when a business operates from multiple locations. From time to time your company may need to transfer Inventory to and from locations. This is sort of like a Shipping doc only you are the sender and the recipient. To C...
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Created On: 11/27/2018
in Knowledge Base Here are the SMTP settings to use in All Orders. In All Orders under the preference for Email: Server - smtpout.secureserver.net Username - YourEmail@YourDomain.com Password - Your Email Password Port - 465 Use SSL - Checked ...
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Created On: 11/27/2018
in Knowledge Base If you are receiving this error, typically it means that there is a piece of information that is missing somewhere. Remove the item/doc that is causing the error from the sync queue-->make sure the sync queue is clear--> run a selective selective sy...
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Created On: 11/27/2018
in Knowledge Base When you change the exchange rate on foreign currencies, the cost on the Item does not change in Home Currency for the products being purchased in the Foreign Currency.
The preference is not visible in the user interface. If you want the cost for ...