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Created On: 11/28/2018
in Knowledge Base This error is caused by a particular library not being installed on the workstation that is required to send email. Please follow these steps. For users with Office/Outlook not installed at all: Follow this link and download and install the th...
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Created On: 11/28/2018
in Knowledge Base Please download/view the document below for recommendations when migrating All Orders to a hosted dedicated server. This document can also be applied to when upgrading or replacing in house servers. Microsoft Word Format http://numbercruncher...
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Created On: 11/28/2018
in Knowledge Base This topic is for network administrators wanting to install All Orders on multiple workstations without having to go through the full installation dialog each time. Please download/view the document below for instructions. Adobe Acrobat Reader PD...
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Created On: 11/28/2018
in Knowledge Base Typically, All Orders can determine whether or not Quickbooks has the multi-currency feature turned on or off by querying the Quickbooks company preferences. At times, however, there may be issues retrieving this information in which case we may nee...
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Created On: 11/28/2018
in Knowledge Base Starting in version 6.1.73, All Orders now allows you to setup a default gateway for each customer based on a custom field on the customer/document. By doing this the custom field value can drive which gateway is used. This is commonly implemented i...
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Created On: 11/28/2018
in Knowledge Base Be sure to setup a sub domain to point to your fresh new All Orders product website to make it easily accessible outside your local network. For example, if my website was bakery.com I might setup orders.bakery.com for my wholesales customers...
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Created On: 11/28/2018
in Knowledge Base There is a known issue with Quickbooks in which foreign addresses cannot be entered in the same way as standard US addresses. Due to this issue when a foreign address is entered correctly into All Orders, once it is sent to Quickbooks it will be for...
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Created On: 11/28/2018
in Knowledge Base When using our SMTP email, you may receive error messages. Please make sure the following steps are taken then try sending a test email again.
-Make sure the settings you are entering are correct (Port, username, password, etc.)
-Disable ALL fi...
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Created On: 11/28/2018
in Knowledge Base When opening All Orders you may receive Error 5: Invalid procedure call or argument Source: AOLib6 - LoadCompanyObject. Solution: The Regional Settings in Windows need to be set to English (United States or Canada) format.
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Created On: 11/28/2018
in Knowledge Base If the WO already exists, Open the WO, click on Details - Dependency - click Add (you can filter by date or location). This will generate a list of SOs. Click the Include box for the SOs you want to link. If a WO does not already exist, Open the Sal...